• When you post information to Natural Beauty Shop public mailing lists or message bases, this information will be visible to the public. Moreover, Natural Beauty Shop mailing lists may be archived by third-party sites over which Natural Beauty Shop has no control, and your email address can be found from their archives.  
• When you choose to share information with us, for example through our desktop tools or Website, we may report on that submission in anonymous statistical form, as well as use that information for site or content personalisation.  
• When you order Natural Beauty Shop products, subscribe to our services, or request information from us that depends upon your technology use, we record the technologies you're using in order to provide the service. Where that service may in part be provided through a partner, we will share your information with the partner in anonymous form. Our partner relationships provide equivalent privacy protection for such information as provided by this policy itself. We may also add you to our mailing lists and will contact you with Natural Beauty Shop - related issues now and then.  
• We may from time to time offer certain programs with limited participation, for example closed beta programs. When you participate in such programs, we may require additional information to permit selection of participants. In addition, we will contact participants to collect program feedback periodically. These communications are not promotional in nature.  
• Where we may use third parties in fulfilling some of our services, we share only the information necessary to fulfill the service, and our partner agreements provide equivalent privacy protection for such information as provided by this policy itself.  
• We only release identifiable personal information when we believe that release is appropriate to comply with the law, or to protect the rights, property or safety of Natural Beauty Shop our users or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.  

Aggregated Tracking Information
We may analyse visitors' use of our sites and tools by tracking information such as downloads, page views, traffic flow, search terms and click-through. We use this information to improve our products and sites. We may also share or publish this anonymous traffic and demographic information in aggregate form. We do not share or publish any information that can identify an individual user.

Log Files
We use IP addresses to analyze trends, administer the site, track user movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Cookies and advertising
A cookie is a small data file that we transfer to your computer's hard drive through your Web browser when you visit our sites. Cookies enable our systems to recognise your computer, so that we can provide you with personalised information and features. We may use cookies to help track user traffic patterns. This information is not linked to personally identifiable information. We use this anonymous data to improve our products and sites. We may use an outside advertising company to display advertisements on our site. These advertisements may contain cookies. While we use cookies in other parts of our Website, cookies received with banner or other ads are collected by these advertising companies, and we do not have access to or control over this information. You can set your browser to warn you before accepting cookies or to block cookies. If you block cookies, you may not be able to use certain site features or functions.

Links
This site may contain links to other sites. Natural Beauty Shop is not responsible for the privacy practices or the content of other Websites.

Surveys
We may run surveys on our site in which we ask our users for contact information (such as their email address). We may, with permission, use the contact information from the entry form to ask follow-up questions. Users may opt out of receiving future mailings. (See the choice and opt-out section below.)

Security
This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. All the data regarding users, their computers' system information and benchmark results are stored on a server. This server is located in a locked and guarded space, and only authorised Natural Beauty Shop UK personnel have access to the database containing given usernames and passwords.

Accessing and updating
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by using the methods listed below. We are entitled by law to charge a fee of 10 to meet our costs in providing you with details of the personal information we hold about you. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us or other members of the Natural Beauty Shop family, you can let us know by contacting us by using the methods listed below.

Notification of Changes
If we change our Privacy Policy, we will post those changes on www.naturalbeautyshop.co.uk If we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will be able to opt out of any new use of their personal information.

Choice and Opt-Out
Our site provides users the opportunity to opt out of receiving communications from us and from our partners at the point where we request information about the user. This site gives users the following options for removing their information from our database, so that they no longer receive future communications or access to our other services: You can unsubscribe from any email subscription to blogs, message bases, bug tracking systems and so forth through your access to that system. You can send email to skingsley@naturalbeautyshop.co.uk stating your request. You can reply to any unwanted communications that you receive, stating your request.

Third Parties
We do not sell your personal information to third parties. We may share such information as necessary with the following third parties:.

Payment via Paypal
Your credit or debit card details are not sent to us at all - we never see them. They are handled by a secure third party called PayPal, which is part of e-Bay. Your card details are encrypted and sent via a secure server to them. Payment is made to PayPal, who subsequently pay Natural Beauty Shop. This allows us to process the order that you have placed and where applicable allows us to instruct PayPal to make any necessary refunds to you.

Delivery
Most parcels are delivered by Royal Mail First Class. Heavy parcels will be sent by Royal Mail's Standard Parcel Service. On occasion, parcels may be sent direct from GNLD in Sweden, using an international carrier. Most orders are despatched within 5 – 10 working days.

Postage Cost
Postage and packing costs are calculated based on the weight of the products ordered.

Items Out of Stock
If an item that you have ordered is out of stock, you will receive an email notifying you of such and informing you of the estimated delivery time. You will have the option to wait for delivery or cancel your order. Should you choose to cancel the order you will receive a full refund.

Returns Policy
Products should be returned within 7 days. No exchange can be made for products where the tamper evident seal has been broken. When products are returned un-opened and un-used a refund will be made within 30 days of cancellation.

Goods ordered in error
will incur a 25% restocking fee on all returned goods. In this event you would be responsible for return postage costs.

Goods Damaged in Transit
Damaged goods will be replaced or refunded – but it is your responsibility to advise us within 24 hours of receipt of delivery and then return those goods to Natural Beauty Shop before a refund can be issued.

Disclaimer
GNLD products are not intended to be used as a substitute for professional medical solutions. It is recommended, therefore, that you seek the guidance of your medical practitioner if you are in any doubt about product suitability, especially if you are pregnant or currently taking any medication.